Last updated on Oct 2, 2025
1. Introduction
Welcome to the Privacy Policy for AI Agent Trading. This document serves as a legally binding agreement between you, the user, and Bali Project US LLC, the entity responsible for the operation and administration of AI Agent Trading. This Privacy Policy outlines the way we collect, utilize, disclose, and safeguard your information when you engage with our chatbot. By accessing or using AI Agent Trading, you expressly consent to the terms set forth herein.
2. Scope and Applicability
This Privacy Policy applies to personal information we collect through AI Agent Trading. It also applies to information shared with us by third parties when you authorize them to do so.
We primarily operate in the U.S.. If you use AI Agent Trading’s services from outside the U.S., please note that your data may be transferred to and stored on servers within the U.S., and your information will be handled according to this Privacy Policy and U.S. law.
3. Information We Collect
We may collect both “voluntarily provided” and “automatically collected” information:
A. Voluntarily Provided Information
Some voluntarily provided information that we collect includes:
Account Registration: When you create an account or contact us, we may request your name, email, phone number, mailing address, and/or other relevant details.
Financial Information: If you choose to link external financial accounts (e.g., bank or brokerage accounts), you may provide us with access to account balances, transaction data, and related financial details.
User-Generated Content: Any text, images, videos, or other materials that you upload into our chatbot.
Customer Support Communications: Information you choose to share when contacting our support team.
B. Automatically Collected Information
Some automatically collected information that we collect includes:
Log Data: We may automatically collect IP addresses, browser types, device types, pages visited, date/time stamps, and time spent on each page.
Device Data: We may collect information about your device’s operating system, geo-location (where applicable), unique device identifiers, and crash data.
Error & Diagnostic Information: If errors occur, we may collect data about the issue, your device specifications, and other related technical information.
4. Cookies and Other Tracking Technologies
We use cookies, web beacons, and similar technologies to improve your experience, analyze website usage, and tailor content to user preferences. Most web browsers automatically accept cookies; however, you can modify your browser settings to decline cookies if you prefer. Note that disabling cookies may affect the functionality of our Services.
Those providers may also employ cookies or similar technologies if you use third-party integrations or links (e.g., payment processors and analytics services). We encourage you to review their respective privacy notices.
5. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
Providing Services: We create and manage your account, deliver core features (such as personalized financial alerts), and process transactions.
Customization: Personalize your user experience and improve our websites, applications, and communication strategies.
Customer Support: Responding to inquiries, resolving technical issues, and addressing feedback.
Analytics & Research: We analyze usage trends, diagnose technical problems, and enhance our Services based on aggregated insights.
Marketing & Communication: We will send promotional materials, updates, and offers, subject to your marketing preferences.
Legal Compliance & Enforcement: Complying with applicable laws, regulations, or other legal obligations, and enforcing our Terms of Use.
6. How We Share and Disclose Information
We do not rent or sell your personal information. However, we may share data under the following circumstances:
Within Our Corporate Group: We may share information with our subsidiaries, affiliates, or parent company for operational or administrative purposes.
Service Providers & Partners: We engage reputable third-party vendors (e.g., payment processors, hosting providers, analytics tools) to perform services on our behalf. These entities are contractually obligated to protect your data.
Legal or Regulatory Requirements: We may disclose information to courts, law enforcement, or regulatory agencies if required by law, subpoena, or other legal process.
Protecting Rights & Safety: We may disclose information if we believe it is necessary to protect our rights, property, safety, or that of our users or others.
With Your Consent: We will share information in any other way you direct or consent to at the time of collection or sharing.
If you choose to link external accounts, you authorize us to receive and share information with these third parties. We recommend reviewing their privacy policies, as their data practices may differ from ours
7. Data Security
We maintain administrative, technical, and physical safeguards designed to protect your personal information against accidental, unlawful, or unauthorized access, use, alteration, or disclosure. These measures include, but are not limited to:
Encryption of sensitive data (e.g., financial account information).
Access controls limit employee or contractor access to personal information.
Periodic security assessments and ongoing monitoring of our systems.
Although we strive to protect your information, no security method is 100% foolproof. If we become aware of a data breach that compromises your personal information, we will notify you and the relevant authorities as required by applicable law. Depending on the situation, we may notify you by email, posting a notice on our site, or other channels.
8. Data Retention
We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. For instance:
Account Data: It is retained while your account is active and for a reasonable period thereafter if needed for legal, regulatory, or legitimate business purposes.
Financial Data: It is stored as long as your linked accounts are active or necessary for transactional or compliance records.
Marketing & Analytics: Aggregated or anonymized data may be retained indefinitely for trend analysis and statistical purposes.
Once no longer needed, we will securely delete or anonymize your data in accordance with our retention policies.
9. Your Rights & Choices
Depending on where you live and applicable laws, you may have rights regarding your personal information, including the right to:
Access and Portability: Request details or a copy of the personal information we hold about you.
Correction: Ask us to correct any inaccuracies or outdated information.
Deletion: Request deletion of your personal information, subject to certain legal exceptions.
Opt-Out of Marketing: Withdraw your consent to receive marketing communications at any time.
Nondiscrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your right to deletion, please use our Take Down Procedure. To exercise all the other rights, please contact us at support@openalgo.ai.
We may request additional information or take steps to verify your identity before completing your request.
10. Additional Disclosures for California Residents
In addition to the rights outlined above, California residents may have further privacy rights under the California Consumer Privacy Act (CCPA) or other state legislation. These may include:
Right to Know: The categories and specific pieces of personal information collected, used, disclosed, or sold (if applicable).
Right to Delete: The right to request deletion of personal information, subject to legal exceptions.
Right to Opt-Out of “Sale”: If we ever “sell” personal information as defined by CCPA, California residents would have the right to opt-out.
Right to Non-Discrimination: You will not receive discriminatory treatment for exercising any of these rights.
You may submit requests by contacting us at support@openalgo.ai. Please include “California Privacy Rights Request” in your message and describe the specific request.
If you have questions regarding how we handle personal information under California law, you may also contact us at the same email address.
11. Children’s Privacy
Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at support@openalgo.ai, and we will promptly take steps to delete it.
12. Do Not Track
Many web browsers offer a “Do Not Track” (DNT) setting or similar mechanism that can send a signal to websites indicating a user does not wish to be tracked. At this time, we do not respond to DNT browser signals. We will, however, continue to review evolving standards and may update our practices if DNT becomes a widely accepted standard.
13. International Data Transfers
If you access or use our Services from outside the United States, your information may be transferred to and processed in the U.S. or other countries where we or our service providers maintain facilities. Those countries may not have data protection laws equivalent to those in your country of residence. We will take measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable law.
14. Business Transfers
If we (or substantially all of our assets) are acquired by a third party or in the unlikely event we go out of business or enter bankruptcy, user information (including personal data) may be transferred or acquired by a third party as part of that transaction. Any acquiring party will be bound by the terms of this Privacy Policy or substantially similar terms regarding the continued use of your data.
15. Updates to This Policy
We may modify or update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page. We will notify you via email or other prominent notice on our website where legally required. Your continued use of our Services after any such update constitutes your acceptance of the revised Privacy Policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@openalgo.ai.
We are committed to resolving any privacy-related issues and appreciate the opportunity to address your concerns.
Thank You for Trusting AI Agent Trading
By using our Services, you agree to the collection, use, and sharing of your information in accordance with this Privacy Policy. We value your privacy and will continue to make every effort to prote.